A 36-year-old Indonesian staff member died onboard the Royal Caribbean cruise ship Oasis of the Seas, according to a message received by Crew Center. According to our source, the ship’s code Alpha for medical emergencies was activated yesterday night when a crew member was discovered deceased. The crew member was employed as a waiter and had been on the Oasis of the Seas for 9 months, having extended his contract multiple times. The crew member died from a heart attack, according to a fellow crew member who prefers to stay nameless.
The crew member expressed his dissatisfaction with the longer contracts and how they are affecting the well-being of many members of the crew. He further stated that the onboard management is putting increasing pressure on the crewmembers to perform at their best. The job can be difficult, and the present management is only satisfied with a ten-star rating from visitors. If someone underperforms, they are put under a lot of pressure, blamed, and summoned to the office, according to a crew member.
“The pressure that we are getting here is too high. And the salaries are way lower than before. We work way more hours than before and we have more guests more pressure from management than ever before. Working in this condition is not easy and besides that, this management is still giving us more pressure and more hard time. And it’s not with every management like this. The team management before this one was excellent,” the crew member said according to Crew Center.
For the cruise companies as well as many crew members, resuming cruise operations has been a difficult undertaking. The normal length of a crew contract before to the epidemic was six months; however, due to employee rotation concerns, many cruise lines are operating with fewer workforce. According to our source, the Oasis of the Seas is operating with 100 fewer crew members.
Extended contracts, particularly in times like these, may be physically and mentally draining for the crew, and no one can expect them to deliver 100% after six months. Rather of putting further strain on these crew members, the human aspect of empathic awareness of a person’s sentiments should take precedence.
When it comes to staff treatment and consideration, Royal Caribbean is one of the cruise lines that has set the gold standard. This was particularly noticeable during the restart, when the corporation placed a high priority on the crew’s well-being. They did an excellent job of listening to the crew members’ wants and concerns, and we are hopeful that the problems they are having can be resolved.
Our deepest condolences to the crew member’s family, his loved ones, and his fellow team members.